Volunteer Coordinator

Job Title: Volunteer Coordinator

Classification: Exempt, Salaried

Hours: Approximately 30-32 hours per week; includes Sunday mornings and occasional weeknights.

Reports to: Director of Operations and Administration

Job Summary & Description:

The Volunteer Coordinator is responsible for recruiting, training, scheduling, and supporting volunteers across the church’s ministries. This role serves as the primary liaison between volunteers, ministry leaders, and church staff, ensuring individuals are thoughtfully matched to roles that align with their gifts and interests.

The Volunteer Coordinator designs, implements, and manages the church’s volunteer processes, including volunteer databases, training systems, scheduling, communication, and appreciation efforts. This position supports ministry leaders through consistent communication and coordination, helping advance the mission and ministry of the church.

The Volunteer Coordinator works closely with church staff and lay leadership to cultivate a strong culture of service and volunteer engagement, supporting the long-term vision of Franklin First United Methodist Church to “Seek first the Kingdom of God.”

This job description is intended to describe the general content and requirements of this position and should not be interpreted as an exhaustive list of all duties, responsibilities, or qualifications.

Duties/Responsibilities:

  • Lead the church’s efforts to build and sustain a culture of volunteerism where the congregation is aware of opportunities, equipped to serve, and actively engaged in ministry and community service.
  • Collaborate with pastors and ministry leaders to develop, maintain, and regularly update a comprehensive list of volunteer roles and ministry needs; communicate those needs clearly to the congregation.
  • Develop and manage systems for assessing, onboarding, equipping volunteers through assessments, orientations, and training opportunities.
  • Create role descriptions and match volunteers to appropriate roles (ushers, greeters, teachers, event support, Giving Garden, Room in the Inn, etc.).
  • Manage volunteer scheduling through the church database; prepare and print weekly greeter and usher schedules.
  • Maintain regular communication with volunteers, staff, and ministry leaders; provide ongoing support, feedback, and problem-solving assistance. Collaborate with ministry leaders on large volunteer-driven events such as Easter, Vacation Bible School, and Christmas Eve.
  • Communicate consistently with volunteers to express appreciation, encourage engagement, and foster long-term commitment.
  • Manage Safe Sanctuaries training requirements and maintain accurate volunteer records and documentation.
  • Plan and coordinate regular volunteer recruitment and appreciation events.
  • Be present on Sundays before and after weekend worship services to support volunteer teams, assist with scheduling needs, and recruit new volunteers.
  • Coordinate and support the Sunday morning Coffee Ministry Team.
  • Oversee and coordinate daily office volunteers.
  • Maintain the Crutch Closet.

Education and Experience

  • High School Diploma required; College Degree preferred.
  • Minimum one year of experience recruiting, training and coordinating volunteers in a church or non-profit setting.
  • Experience in a United Methodist context is preferred.

Required Skills/Abilities:

  • Strong interpersonal skills with the ability to initiate conversation and build meaningful connections.
  • Ability to manage multiple projects and priorities effectively.
  • Proficiency in Microsoft Word and Excel.
  • Strong written and verbal communication skills.
  • High level of attention to detail, organization, and follow-through.

For more information please contact Hank Hilliard: hhilliard@franklinfumc.org